| Requirement | Evidence to request |
|---|---|
| Free access | Recurring allowance, trial expiry and AI inclusion. |
| Useful answers | A review against your approved knowledge. |
| Lead handling | A voluntary contact request and usable saved brief. |
| Required channel | A demonstrated native workflow where necessary. |
| Operating cost | Subscriptions, usage, implementation and staff time. |
The selection method
Define a useful lead before choosing. Separate answered questions, contact requests, qualified enquiries and completed sales. Require an accurate saved brief and a responsible person for follow-up rather than maximising contact prompts in every conversation.
Commercial disclosure: this guide is published by LeadVaani. It does not present an independent ranking, paid recommendation or verified accuracy league table. The right alternative may be better for your required channel or operational process.
HubSpot chatbot: what to evaluate
The free chatbot builder is connected to HubSpot CRM. Rule-based flows and generative AI should not be conflated.
Consider LeadVaani when your immediate need is a focused website assistant using your business knowledge, collecting relevant contact details and putting enquiries into a business workspace. Keep your evaluation small enough to inspect the answers and records yourself. Test contact ownership and returning-visitor context. A separate lead record or generic export is not equivalent to native CRM personalisation.
Landbot: what to evaluate
The free builder allowance does not include AI chats. AI and WhatsApp capacities differ by plan.
Consider LeadVaani when your immediate need is a focused website assistant using your business knowledge, collecting relevant contact details and putting enquiries into a business workspace. Keep your evaluation small enough to inspect the answers and records yourself. Test exact eligibility branches alongside unexpected free-text answers, and check whether WhatsApp is part of the purchased product.
Drift: what to evaluate
The current Salesloft destination presents Chat Agents; confirm the current product and commercial terms.
Consider LeadVaani when your immediate need is a focused website assistant using your business knowledge, collecting relevant contact details and putting enquiries into a business workspace. Keep your evaluation small enough to inspect the answers and records yourself. Check account ownership, routing and sales calendar requirements before replacing an existing revenue workflow.
Use the same trial before deciding
Write down five representative customer questions, including an unsupported request and a follow-up requiring confirmation. Give the products equivalent approved knowledge where their workflows allow it. Review the answers, saved records and staff action required, not only the first greeting.
Compare recurring allowances, paid operating cost, implementation effort and the capabilities you still need elsewhere. Keep a dated note of provider terms because a free entitlement or channel rule can change.