What this shared demo can help you decide.
The demo helps you assess the chat layout, reply style, and visitor journey. Open it on your phone as well as desktop. Check that you can close the chat, return to the page, and reopen it comfortably. Think about how the greeting and contact options would fit your website.
It cannot show how well your future assistant will answer every question about your own business. That depends on the knowledge you provide, your settings, available service capacity, and the questions visitors ask. The sample conversation and dashboard illustration on the homepage are labelled examples; their numbers are not measured customer results.
Test your own business before going live.
Create a free workspace and add a focused set of FAQs, service descriptions, prices, and policies you are authorised to use. In the dashboard tester, ask the questions you receive most often. Include an ambiguous request and a question outside your services. Correct the knowledge when a reply misses an important detail.
Follow the website chatbot installation instructions to approve your domain and publish the snippet. Submit a test enquiry with your own contact information and review it in your dashboard. Make sure the person who receives enquiries understands the follow-up process.
Review the Free plan and current usage limits before sharing the widget widely. Read the privacy policy for account and chat data, and check the optional visitor analytics controls. A declined analytics choice should not prevent the visitor from using the chatbot.
Example questions for your own workspace.
Once you add your business information, try a small set of realistic enquiries: ?Do you serve my area??, ?What is included in this service??, ?How can I speak to someone??, and ?Can I request an appointment?? These are suggested test prompts, not a transcript of a real customer's conversation.
Write down the answer you would expect from your team before asking the assistant. Include any conditions that matter, such as your delivery area or opening hours. Compare the reply with that reference, and correct missing knowledge before installation. Repeat the check after changing a price or policy so outdated information does not shape your follow-up.
A practical scorecard for your trial.
Use these checks to record what you learn from the demo and repeat them with your own assistant. You do not need a numerical score or a long test document. A short note about the question, reply, and required correction gives your team a useful starting point.
Relevance and accuracy
Does the answer address the visitor's question directly? Can you trace its important details to information the business supplied? Try two ways of asking the same question. A useful assistant should be understandable in both cases, but check any important price or policy before relying on it.
Clarity about the next step
Does the visitor understand whether they are requesting contact, asking for an appointment, or opening an external contact link? Avoid treating all of these actions as a completed sale. When you configure your own widget, make the greeting and contact options match what your team can actually deliver.
Comfort on a small screen
Can you read the answer without zooming, reach the message box, and close the panel? Try a short message and a longer one. If you have a sticky menu or another chat tool on your own website, check that the controls do not compete for the same corner.
A workable team response
Who will review a new enquiry, and what information do they need? In your own workspace, check the saved conversation and lead record after a test submission. Decide how your team will handle unanswered questions and appointment requests before sending real traffic to the widget.
Decide what to change before installation.
Separate an interface problem from a knowledge problem. If a button is difficult to reach, review your widget design and placement. If the reply is incomplete, update the relevant business information and retest the question. If you need a capability beyond website chat, check availability before choosing a plan rather than assuming the demo includes it.
Start with one clear visitor journey, such as a service enquiry followed by a contact request. Once your team can handle that journey reliably, review other questions and add information where it helps. This gives you a more useful trial than enabling every option at once.
If the shared assistant cannot respond.
The public demo has strict usage limits. An unavailable reply may reflect capacity or configuration rather than your question. Try again later or use your own workspace tester. If you cannot see the chat button, check browser blocking extensions and whether scripts are allowed. The installation guide also explains domain approval and common setup issues.