| Requirement | Evidence to request |
|---|---|
| Free access | Recurring allowance, trial expiry and AI inclusion. |
| Useful answers | A review against your approved knowledge. |
| Lead handling | A voluntary contact request and usable saved brief. |
| Required channel | A demonstrated native workflow where necessary. |
| Operating cost | Subscriptions, usage, implementation and staff time. |
The selection method
List whether you need a shared API inbox, approved templates, campaigns or only a contact link. Separate platform and messaging charges, verify customer permission and test a complete journey. A cheap website embed is not a replacement for required API infrastructure.
Commercial disclosure: this guide is published by LeadVaani. It does not present an independent ranking, paid recommendation or verified accuracy league table. The right alternative may be better for your required channel or operational process.
Wati: what to evaluate
PAYG and Growth serve different WhatsApp requirements; check region, automation and AI conditions.
Consider LeadVaani when your immediate need is a focused website assistant using your business knowledge, collecting relevant contact details and putting enquiries into a business workspace. Keep your evaluation small enough to inspect the answers and records yourself. List approved templates, account ownership and campaign needs. A website contact link cannot substitute for a native WhatsApp API inbox.
Interakt: what to evaluate
Interakt positions its platform around WhatsApp customer engagement. Confirm current plan entitlements directly.
Consider LeadVaani when your immediate need is a focused website assistant using your business knowledge, collecting relevant contact details and putting enquiries into a business workspace. Keep your evaluation small enough to inspect the answers and records yourself. Test the transition from a website enquiry to a conversation, including what context the customer must repeat and who handles the reply.
Gupshup: what to evaluate
Messaging platform charges and Meta charges need separate review under current regional rules.
Consider LeadVaani when your immediate need is a focused website assistant using your business knowledge, collecting relevant contact details and putting enquiries into a business workspace. Keep your evaluation small enough to inspect the answers and records yourself. Document billable units, delivery handling and message permissions. Avoid estimating a new deployment from an old conversation-pricing example.
Use the same trial before deciding
Write down five representative customer questions, including an unsupported request and a follow-up requiring confirmation. Give the products equivalent approved knowledge where their workflows allow it. Review the answers, saved records and staff action required, not only the first greeting.
Compare recurring allowances, paid operating cost, implementation effort and the capabilities you still need elsewhere. Keep a dated note of provider terms because a free entitlement or channel rule can change.