Follow the setup checklist
- Check current custom-code access.
- Follow the Wix integration guide.
- Set the intended page scope.
- Publish the actual destination domain.
- Test the real site on a phone.
- Inspect the enquiry and close behaviour.
Check the actual result
An editor preview is not enough to prove the public placement. Check the hostname and published snippet before changing widget appearance settings.
Run a supported answer, an unsupported request and an optional contact submission. Review the answer wording and resulting record. A requested appointment needs staff confirmation; a separate channel link does not prove an integration.
Keep the next customer step available
If the assistant is unavailable, visitors should still be able to use the existing form, phone or email route. Record the specific error and the page affected without exposing account credentials. Ask the responsible website administrator to review security-policy and script-placement issues.
After a change, verify the published page rather than relying on the editor state. Keep current knowledge and the correct business snippet together so a copied test placement does not accidentally serve the wrong workspace.