Skip to content
YOUR BUSINESS. USEFUL CONVERSATIONS.

Embed a Chatbot on WordPress

Use an authorised site-wide script placement on your WordPress site. Restricted hosting or account roles may remove custom scripts, so verify permissions before assuming a copied snippet will be published.

Follow the setup checklist

  • Back up the relevant theme or insertion setting.
  • Follow the WordPress integration guide.
  • Add the supplied business snippet once.
  • Publish and test a service page while logged out.
  • Check caching and delayed-script behaviour.
  • Inspect one optional enquiry in the correct workspace.

Check the actual result

Avoid duplicate snippets in several posts. Keep the existing theme workflow and make one reversible placement change.

Run a supported answer, an unsupported request and an optional contact submission. Review the answer wording and resulting record. A requested appointment needs staff confirmation; a separate channel link does not prove an integration.

Keep the next customer step available

If the assistant is unavailable, visitors should still be able to use the existing form, phone or email route. Record the specific error and the page affected without exposing account credentials. Ask the responsible website administrator to review security-policy and script-placement issues.

After a change, verify the published page rather than relying on the editor state. Keep current knowledge and the correct business snippet together so a copied test placement does not accidentally serve the wrong workspace.

PRACTICAL ANSWERS

Questions before you start

Should I test before publishing?+

Yes. Check a supported question, a missing answer and an optional contact request on the actual placement.

Does setup confirm every business action?+

No. Confirmation and unconnected operational actions remain with staff.

What if the editor and public site differ?+

Check the published destination, account permissions, cache and exact hostname.

Who can help?+

Use the agency contact route or your authorised website administrator, without sharing secret credentials publicly.

Build a useful first conversation.

Use your own business knowledge and test the replies before publishing.

Start Free, no credit card